It is imperative that UPS Preventative Maintenance is performed on a regular basis. The aim of Metartec's service policy is to prevent problems before they occur. Proper care and regular maintenance will help to avoid unnecessary downtime, saving you time and money.
What Metartec's Maintenance offers you......
- Metartec supply a range of maintenance packages to suit every customer requirement, from simple repair, through to 24/7 service contracts with gauranteed response times.
- All of Metartec's service customers receive access to our 24/7 technical support hotline.
- Customised online software that will check and maintain your UPS system automatically on a regular basis, without the need for constant scheduling and call requesting.
- All customers will have access to a network of OEM qualified engineers. These engineers have the capability to maintain all brands of UPS on the market and supply excellent aftersales service.
- Access to our stock holding of parts for established critical power systems. We can supply replacement parts with a rapid response, keeping equipment downtime to a minimum.
Metartec's Maintenance Packages:
| Maintenance visits|| Yes||Yes || Yes|
|Gauranteed response to faults|| Yes|| Yes|| Yes|
| 24/7 technical support|| Yes|| Yes|| Yes|
|Extranet hosting of information||Yes||Yes||Yes|
|Labour for call outs||Yes||Yes||Low Internal Rate|
|Parts for repair||Yes||Discounted Rate||Low Internal Rate|